How to keep track of remote employees
working from home?

With the rise of remote work, keeping track of employees work from home has become a crucial challenge for businesses. Gone are the days when employers had to rely solely on trust and performance output to assess productivity.

Today, a variety of advanced tools enable real-time tracking of remote employees, ensuring efficiency and accountability from anywhere in the world.

Best Ways to Monitor Remote Employees

There is no one-size-fits-all method for tracking remote employees, as their job roles and responsibilities vary. For instance, a remote worker could be:

• A Virtual Receptionist handling customer calls from home.
• A Software Developer writing code remotely.
• A Sales Representative working from different locations to close deals.

Each of these roles requires a tailored approach to tracking and monitoring.

Tracking Virtual Receptionists and Call Handlers

For employees handling customer calls, the focus should be on monitoring call performance rather than location. Key tools include:

• Call Management Software:Ensures that all calls are attended efficiently.
• Call Recording Systems:Provide on-demand access to call logs for quality assurance.

Monitoring Remote Sales Representatives

Sales representatives work from home remotely need to be monitored differently, ensuring they are actively engaging with prospects in the field rather than staying idle at home. Key solutions include:

• GPS-Based Employee Tracking Software:Solutions like TeamSpoor provide real-time location tracking .
• Geo-Fencing Technology: Virtual boundaries can be set up, alerting managers if an employee .

Time-Tracking for Remote Employees

Time tracking is essential for payroll accuracy, especially for employees working on an hourly basis. It ensures that employees are paid fairly, whether on contract or salary. Reliable time-tracking tools include:

• TeamSpoor:Tracks attendance and working hours.
• GPS-Based Time Tracking:Ensures employees remain in the designated work location.

Monitoring Desktop-Based Employees

For remote employees working on computer-based tasks such as software development, content creation, or digital marketing, tracking their online activities ensures productivity. Effective tools include:

• Time Doctor:Monitors work hours and provides detailed reports.
• TeraMind :Tracks desktop activities, preventing time wastage on non-work-related tasks.
• Network Lookout:Offers real-time monitoring of employee screens.

Conclusion:

Tracking remote employees effectively requires a combination of time-tracking, GPS-based monitoring, and desktop activity tracking, depending on their job roles. By leveraging the right tools, businesses can ensure accountability, productivity, and smooth operations for their remote workforce.

Need help selecting the best tracking tools for your team? Contact us for a free 15-minute consultation!